Is my booking confirmed?

When you book a stay on our website, your booking is recorded, but it must be confirmed by our partner.

In the vast majority of cases, confirmation is quick and hassle-free.

Within a maximum of 72 hours, we will send you an email definitively confirming your booking.

Only in rare cases of unavailability (fully booked stay, logistical issue...) can a cancellation occur. In this case, we will offer you an alternative or a full refund.

⚠️ Before receiving final confirmation, we advise you to wait before incurring additional expenses (plane tickets, transport, etc.).

👉 In summary: 99% of bookings are confirmed without any problems, but validation within 72 hours is required before making other expenses.

No news about your booking?

• Do not hesitate to contact the local agency. You will find your local agent's contact details in your personal account. Go HERE to your account, then to "My stays" and "Need help".

If you need assistance confirming your booking, we remain at your disposal by phone (+33 4 85 80 03 54) or by email via this link.