---
title: What is the time frame for receiving a quote or a response from the local agency?
description: Decathlon Travel's local agencies commit to responding to your quote requests or personalized questions within 24 to 72 hours.
---

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- - [English](https://help.decathlontravel.com/base-de-connaissances-en/quel-est-le-d%C3%A9lai-pour-recevoir-un-devis-ou-une-r%C3%A9ponse-de-lagence-locale-)
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# What is the time frame for receiving a quote or a response from the local agency?

Decathlon Travel's local agencies commit to responding to your quote requests or personalized questions within **24 to 72 hours**.

📩 **Do you already have a booking?**

Go [HERE](https://www.decathlontravel.com/mon-compte/mes-reservations) to your personal space. You will find the contact details of your local agent there and you will be able to communicate with them.

👉 Feel free to follow up with them directly if you are waiting for a response.

📞 **Still no answer?**

You can also contact [our customer service](https://share-eu1.hsforms.com/1T0OPeAQ1ScCTW8BO4CAfIQ2emtgn). We will follow up with them to ensure a quick response for you.

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